No Spam Policy

i-audience has a no tolerance spam policy. i-audience's customer support actively monitors large import lists and emails going to a large number of subscribers. Any customer found to be using i-audience for spam will be immediately cut-off from use of the product. If you know of or suspect any violators, please notify us immediately at abuse@i-audience.com.

Every email contains a mandatory unsubscribe link - those individuals who try to remove this link will be warned that they are doing so. If the link is removed or de-activated in any way, i-audience will terminate the customer's account.

What is Spam?

Spam is unsolicited email also known as junk mail or UCE (Unsolicited Commercial Email.) By sending email to only to those who have requested to receive it, you are following accepted permission-based email guidelines.

How i-audience protects you from sending spam

i-audience is a permission-based email-marketing tool that follows the strictest permission-based philosophies:

• Communication - Your i-audience registration page already states why you are collecting the site visitor's email address, how you plan to use their address, and that you are following the embedded privacy policy. Additionally, by accepting our license agreement you have agreed to not sell or rent your lists.
• Verification - i-audience automatically sends all of your new subscribers an email confirming their interest in receiving emails from you. Additionally, if your subscriber changes his or her interests or unsubscribes, i-audience automatically sends an email confirmation.
• Unsubscription - Every email generated from i-audience contains an unsubscribe link which automatically updates your subscriber lists to avoid the chance of sending unwanted emails to visitors who have unsubscribed.
• Contact Information - all of your emails are pre-filled with your contact information

Isn't there a law restricting Spam?

Yes, but they all differ; each country has its own definitions, rules and laws relating to unsolicited commercial email.

How to protect yourself from Spam: Take the Spam Test

• Are you importing a purchased list of ANY kind?
• Are you sending to non-specific addresses such as: sales@domain.com, business@domain.com, webmaster@domain.com, info@domain.com, or other general addresses.
• Are you sending to distribution lists or mailing lists which send indirectly to a variety of email addresses?
• Are you mailing to anyone who has not explicitly agreed to join your mailing list?
• Have you falsified your originating address or transmission path information?
• Have you used a third party email address or domain name without their permission?
• Does your email's subject line contain false or misleading information?
• Does your email fail to provide a working link to unsubscribe?

If you have answered YES to ANY of the above questions you will likely be labeled a SPAMMER. For more information visit The Coalition Against Unsolicited Email (www.cauce.org) or contact i-audience Customer Support (support@i-audience.com)